Privacy Policy

Effective Date: 26.09.2025.

1. Introduction

Adapt Soccer Performance values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you use our website (https://adaptsoccerperformance.ca/) and related services.

By using our site, you consent to this Policy.

2. Information We Collect

We may collect the following personal information when you interact with us:

Contact information (name, email address, phone number) through forms or direct inquiries.

Billing and payment details when you purchase services (processed securely via third-party payment providers such as Stripe or PayPal).

Usage data including IP address, browser type, device information, and pages visited (collected automatically through analytics tools like GoHighLevel).

Marketing and communication preferences if you subscribe to our newsletter or other email updates.

Tracking data (via cookies, Meta Pixel, or similar) for marketing and advertising purposes.

We do not create user accounts on our site, so we do not collect login credentials.

3. How We Use Your Information

We use your personal information to:

Provide, operate, and improve our training and performance services.

Process payments and manage bookings.

Communicate with you about inquiries, updates, or service information.

Send newsletters, promotions, or offers (only if you’ve opted in).

Measure website performance and user engagement via analytics.

Deliver targeted advertisements through platforms such as Meta (Facebook/Instagram).

Comply with legal and regulatory obligations.

4. Sharing Your Information

We do not sell your personal information. We may share information with:

Service providers (e.g. payment processors, hosting providers, email services) to support our business.

Analytics and advertising partners (e.g. GoHighLevel, Meta) to measure and improve marketing.

Legal authorities if required to comply with law or protect our rights.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Improve website functionality and performance.

Analyze user behavior through GoHighLevel analytics.

Deliver and measure advertising campaigns via Meta Pixel.

You may adjust your browser settings to block cookies, though some site functions may be limited.

6. Data Retention

We retain personal information only as long as needed to provide services, comply with legal obligations, or resolve disputes. Once data is no longer required, it will be securely deleted or anonymized.

7. Security

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure.

8. Your Rights

Depending on where you live, you may have certain privacy rights, such as:

Access: Request a copy of the data we hold about you.

Correction: Ask us to fix inaccurate information.

Deletion: Request your information be erased (subject to legal limits).

Opt-out: Unsubscribe from marketing emails at any time.

Cookies/Tracking: Manage or disable tracking technologies via your browser.

To exercise these rights, email us at info@adaptsoccerperformance.ca

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9. International Users

Our services are based in Canada, but if you access our website from outside Canada, your information may be transferred internationally. We take steps to ensure your data is protected regardless of location, in line with PIPEDA and, where applicable, GDPR/CCPA standards.

10. Children’s Privacy

Our services are designed for athletes of all ages, including youth players. We do not knowingly collect information directly from children under 13 without parental or guardian consent. If you believe a child has submitted personal data to us, please contact us so we can delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted here with a revised “Effective Date.”

12. Contact Us

If you have questions, requests, or concerns about this Privacy Policy, please contact us at:

📧 info@adaptsoccerperformance.ca